I have spent over 10 hours trying to solve this and it seems like I am the one doing all the work instead dell trying to treat its customers with a little respect.
Right now, I want all my money back and because i am in Brazil, the bank account is different then the one I used to o buy the computer. Please contact me on my email or by phone to get all the necessary information regarding my new back account to solve this as soon as possible.
I had really high expectations for this laptop and dell showed me to be completely irresponsible.
If you can help me anyway, please e-mail me, Thank you
Luiz Bidart
FROM CONSUMER COMPLAINTS: LUIZ, Contact Smart Computing Magazine and explain your problem, they have a excellent record of getting
assistance for people who are having trouble with manufacturers
This time I checked with the internet and found this is a common problem - I am surprised that a line of watches marketed specifically for rough conditions ( mountain climbing, sailing, etc ) has a watch band that is no longer structurally sound after approx 30 months I have contacted the distributor, and their only answer is to keep buying new bands every 30 months ( at a cost of $125.00 per band )
They must be aware of the problem - but have made no attempt to resolve the problem - ( an all metal band perhaps )
Because of the design of the watch - I am doubtfull that I will find a suitable ( metal ) replacement from another source - but that is the only hope I have \
I feel that this line of products should be removed from sales in this country, until the problem is resolved and the manufacturer makes some form of reparations to those like myself, who have been mistreated.
BOB CLINE
Now they are trying to tell me that my 30 days started the day I ordered the phone, 5/5 10. However, I had no access to the phone until 5/12. therefore, I did not get an experience before 5/12.
How dare they tell me my 30 days starts when the phone was ordered and not engaged, One does not get engaged until one puts the ring on the finger.
I wish to have it be known that I need help against A T&T in their assessment of illegal logic and wish that you could call them on my behalf and resolve this lie that they are trying to impose on me.
My account phone # ID 5515564034, and my name is John Broderick.
--
Praise the Lord!
When I call, they say someone will get back and they never do. I have emailed them to cancel my paid service and drop it to free service and again no response. They suck and I want to warn everyone to stay away from this company.
Vinod Sankaran | SVP Operations | Ph: 718 249 2238 | vsankaran@amalgamail.com
Equifax should make it easy for customers to cancel the free online trial of their services. Instead they make it very hard. They are victimizing older Americans, like my mom, who had the same experience and gave up trying to cancel the service. Many people sign up for this trial service through online companies offering this or that free, and it's all a scam. Equifax must know this because an Google search found many complaints. When I call a company it would be nice if their customer service people could understand English and speak it with some competence. It's all designed, in my opinion, to hook you with the free trial and then make it very hard for you to cancel. A lot of older American's who were worried about identity theft to begin with don't make it all the way through the cancellation process, both because of all the personal questions and because it's just over-whelming. Equfax should be ashamed of themselves.
Alan Wasner
#2: Murray Model 224080 Mfg Date 02-04. Worked well for years. Now the safety cable no longer pulls back far enough to let the engine start. Ever try to fix something like that? Need "special" tools. At least it worked for a while.
#3: MTD Model 11A-08MB006 SERIAL 1D099K20438 139cc B&S engine. About 1 year old. I mow for a while and shut engine off to move something in lawn. Have to wait 10 minutes before it will start again.
Does ANYONE make a good product any more? I remember back when you could adjust everything on the mower. Now, between government regulations (meant to "protect" me) and cheaply made mowers, a person is better off buying goats!!
How in the heck did I ever survive without discharge guards and auto shut down cables when I was 10 years old. OH that's right, my parents taught me the dangers and how to be responsible.
Bob Mayfield
Elk Mound, WI
Long story short: Philips has really poor customer service and no one should buy products from this company until they figure out that the customer matters.
Steven J. Bushong
Total tab thus far....17 repair trips here in less than 2 years, total repairs $1,700. I have all the repair orders to prove it. While Hawkeye at the beginning did reimburse me $700 toward some repairs, this tub is a lemon if there ever was one. This is a NEW TUB!! I've spent more time under it than in it. Jets leaked water and shorted out the motor. Lever to control waterfall fell out of the wall. Heater stopped working. Hawkeye has been sending parts all the while as I repeatedly called repairmen to install them. Then when the part doesn't work Hawkeye always blames my repairman. Sent me a new motor, had repairman install, 2 weeks later low speed pump blew and a week after that the high speed pump blew. It also is leaking underneath from 3 different areas. Apparently this is exactly how a Hawkeye hot tub is supposed to perform according to .
They also blamed me because the pipes froze - well only because the jet leak dripped water down a wire into the motor and shorted it out. Gets very cold in WI very fast but Hawkeye has blamed everyone but Hawkeye. Now they've offered to rebuild it if I pay shipping - another $1,500. These people are nuts. I'm going to put out MORE money??? Not on your life -DON'T BUY HAWKEYE brand. Located in Virginia, so stay away.
THEY BUILD A CHEAP, FLIMSY HOT TUB AND DON'T STAND BEHIND IT. MY LOCAL HOT TUB DEALERS HERE SAY THAT HAWKEYE'S WARRANTY IS ALSO SUB-STANDARD VS. THOSE OFFERED FOR THESE PRODUCTS BY OTHER MANUFACTURERS!! SAVE YOUR $$$ AND LOOK ELSEWHERE!!
Brookfield Wisconsin resident
The shipping company received the bill of sale which states that the State Title is exempt. On 5th November the shipping company said they had all the paperwork and import permits ready to be submitted to customs. On 1st December the shipping company said they needed the title papers for the bike and that they could get them for $450. I contacted the previous owner who said he could get them for $100 so I asked him to get them. He said it would take 3-4 weeks and I informed the shipping company of that fact, I had not heard anything from the previous owner after some correspondence so I asked the shipping company to get the papers and I transferred the $450 into their account on 27th January 2010. He said he placed the order on 29th January 2010 and they would let me know when they get the papers. In the meantime the previous owner said he had the papers and was going to send them on to the shipping company.
After nothing and still no bike I contacted the shipping company to see what was happening and they said they put the paperwork for the title papers through on 3 February 2010 (before he said he placed the order on 29th January but pulled back on the order because the previous owner has the papers. As of today 17th February 2010 I still have no title papers, I have paid the shippers 3 times as much for the papers as the previous owner and my bike is still sitting at the dock crated. I do not know if it is inside being looked after or what. and if the shipping company is going to want more money for something else when they get the papers.
I am very dissappointed with the whole matter and will think twice before having any more dealings with the USA. I hope you will help in this matter as I am not impressed with the way I have been treated. Today is 11 March and I still have no departure date, arrival date, ship name or tracking number only emails with excuses and wanting more money for storage fees when it is the shipping company holding me to ransom. All I want is what is rightfully mine and what I have paid heavily for. MY BIKE.
the washer would code F11 f16 failures,we cannot wash a complete load of cloths without it stopping coding and waiting. We have been online and thousands of people have the same problem and sears is not doing nothing.
Their must be a class action suit someplace please help..
Pat Bryan
NOTE: FROM CONSUMER COMPLAINTS:This was found on the internet, by other customers with similar problem:
I bought my HE4T in September of 2004. Approximately one month ago, it started throwing F/L, F/11, or F/DL error codes. Come to find out from the Sears tech, they are replacing a lot of Electrical Control Boards in the HE3T, and HE4T washers. He said there is nothing mechanically wrong with the machine, but the ECB heats up too much and throws the codes. The frustrating thing is that the part is on backorder, so the tech could do nothing when he was at my home. If I try to run the washer ten times, I may be able to do two loads. Most of the time the washer will get 10-15 minutes into its cycle, throw the code, and stay that way until I unplug it. I then have to restart the cycle hoping it will make it all the way through. Anyone else with a similar problem? For those that care, the Electrical Control Board's part number for the HE4T is 8182663.
The instructions on the site indicating there should be an on-screen "cancel" option are wrong. There is no "cancel" button. There are also no phone numbers to call anyone, although the site warns customers that if they want to cancel an order, they'd better hurry because "very soon" there would be no way.
I called the store in Layton, Utah--where I was given two telephone numbers that did not get me to walmart.com as promised. (700) 746-7447 had been disconnected altogether; At (800) 966-6540, I was informed that for $3.79 I could be connected to my desired party, unless I wanted to dial yet a third number on my own. I elected to call (702) 589-9300 myself, and was informed this number had nothing to do with Walmart. It was just a directory assistance number.
In frustration I called the Layton Walmart yet again, and they tried to contact Walmart.com themselves. At this point I was told that they wouldn't be able to cancel the order --until "probably tomorrow"--but that someone would be calling me back right away. Hours have now passed, and no one from Walmart.com has bothered to call back, and there is apparently no way for me to call them and cancel an order unacceptable from the beginning.
< Furthermore, the Walmart store in Layton cannot let me pay them with a credit card--and let my daughter pick up one of the many identical scooters in stock there.
They really think I'll probably hear from walmart.com. Probably. Maybe tomorrow. If I don't, call back and they'll try for the fourth time to reach them from the Walmart store.
This has been a dreadful shopping experience. I've now contacted my credit card to let them know to refuse payment--but the charge has not yet been posted. They told me to check every day in case it still slips through.
I've been a loyal Walmart shopper for years, but I hope other consumers will find a less stressful way to deal with a company clearly not wanting to let their customers contact any human being who can help them when the deal advertised turns out not to be the real deal.
Marva Hoffmeyer
I then contacted some independent dealers who told me
people do this all the time. They said all we have to do is Empty the contents and put in
two new filters and the car should work fine. I went to a Honest dealer in Arlington VA
called Arlingtonmotor car and they did just that for $450. The car works perfectly. I then
approached Lindsay and asked them to pay for my rental since the discrepancy between
the dealers could prove embarrassing. These people are crooks and refused, plus I received
little support from VW customer support. Do not bring your car to Lindsay VW. ! I cannot
get their customer support to pay for the Rental. It is a shame !
Sincerely,
Steve McCabe
Thank you for your recent correspondence. We are always interested in hearing from our customers. We apologize for any frustration you have encountered with the delivery of your dryer.
We appreciate your feedback. By sharing your ideas, you have enabled us to address the issues and provide feedback to the appropriate person. Truly, your remarks provide forthright feedback that will enable Sears Holdings to improve the customer experience.
For further assistance, please contact our Delivery Solutions Team at
1-800-341-2517.
Once again, we apologize for the delivery errors and we thank you for
contacting us.
Sincerely,
Ray J
Retail Customer Care
Sears Holdings Corporation
On Thu, Dec 17, 2009 at 11:50 AM, Sears Customer Relations
Thank you for your recent correspondence. We are always interested in
hearing from our customers, and regret it was this type of situation
that prompted you to contact us. We apologize for the inconvenience you
have experienced and understand your frustration with your washer and
dryer delivery.
We have resubmitted your concern to the appropriate department and you
should receive contact via email within 1-2 business days. If you would
like to contact a representative regarding your delivery concern via
telephone, please contact our Delivery Customer Care directly at
1-800-732-7747.
Once again, we apologize for your experience with the washer and
delivery. We appreciate your business, and value you as a customer. We
certainly hope you will continue to make Sears Holdings Corporation your
choice for quality and value.
Sincerely,
Brooke G.
Retail Customer Care
Sears Holdings Corporation
Original Message Follows: ------------------------
Thank you for your response. I have NOT heard from anyone other than
the delivery folks letting us know they would be here today (12/17). I
have talked to a few friends about my experience and they have related
similar problems in the past with Sears, particularly with the Redding
store. Every other retailer I have dealt with in the past has always
done something to make a bad situation better. Whether it be waiving a
fee, a future discount, or whatever. I have always had a high regard
for Sears. Not anymore. Our machines should have been installed first
thing this morning, That's the least that could have been done. My wife
is so upset she just wants to send them back, get a refund, and go
elsewhere. I talked her out of it simply because I don't want to wait
another week. We could even get 5% off by price matching at another
retailer (I already checked).
If friends ask where we got our machines, I will tell them and then tell
them about our delivery issues, lack of the retailer trying to make the
customer happy (I can remember when retailers did that if they made a
mistake) and finally, I would recommend to them they may want to look
elsewhere. After all, almost everyone price matches. If Tim Allen had
ever been treated like this, I am sure he would not have made Sears
central to his comedy act. The only positive was our saleslady. She
was the only one in your company who went the extra mile to try and
help. Shame on Sears! I guess the next time we have to spend over
3300.00 dollars on a washer and dryer it won't be at Sears.
Steve Howard
On Sun, Dec 13, 2009 at 11:09 AM, Sears Customer Relations
Dear Steve Howard,
Thank you for your recent correspondence. We are always interested in
hearing from our customers, and regret it was this type of situation
that prompted you to contact us. We apologize for the frustration
you've encountered within our Redding, California Sears store. We
understand how the delay in delivery and laundromat costs can be
upsetting.
We have forwarded your concern to the appropriate department and you
should receive contact via email within 1-2 business days. If you would
like to contact a representative regarding your delivery concern via
telephone, please contact our Delivery Customer Care directly at
1-800-732-7747.
Once again, thank you for taking the time to contact us. We appreciate
your business and value you as a Sears Holdings customer. We certainly
hope you will continue to make Sears Holdings your choice for quality
and value.
Sincerely,
Jessica C.
Retail Customer Care
Sears Holdings Corporation
Their website listed the data elements they promised and it appeared to be just what I needed. Once I received the mailing list, I found that they had not included the City - certainly an important element in a mailing list don't you think? I contacted them several times before finally receiving a response that there must be something wrong with my computer. Absurd - it was a data file downloaded from an FTP site. Didn't require any programs to run or anything. I contacted them several more times and they simply refused to respond and they refused to provide a refund.
I then filed a complaint with the Better Business Bureau - what a waste of time. I've come to the conclusion after this and a previous encounter with the BBB that it is not worth the effort and time. Data Depot responded that they don't guarantee the accuracy of the data and I agreed to that when I purchased the mailing list. True, I do understand that they cannot possibly guarantee the accuracy of the data as addresses change frequently in some cases; however, I did not agree to purchase a mailing list totally missing a promised data element (city).
I then filed a complaint with the State of Florida Division of Consumer Affairs. Data Depot simply refused to respond to them and they closed the file with no action.
The company's particulars: Data Depot (www.datadepot.biz), 6822 22nd Avenue North, Suite 284, St. Petersburg, FL, 33710 USA, Toll Free: 800-555-DATA (3282), E-mail: info@datadepot.biz.
Thanks,
Clark Bailey
Louis Johnson
The local dealer had called and advised me that the second service which is will be overdue on 19/8/09 according their software database . The local dealer said that if I did not send the car in for service on time the warranty of the car will void. (I'm feel that a bit threatening and I'm not happy and not satisfied) It looks like to me I have to rush to drive car more on the road in two weeks, in order to meet 5000km for the second service. I'm strongly agreed to send car for service every 5000km this to ensure the car is in good condition and in good performance. But I totally disagree to send car for service every 3 months, when my car has not reached the said mileage. Question: WHY is that I have to service my car on every 3 months according to the chart below?? P/s: I will definitely send my car for service when reached distances 5000km. This is for my own good safety.
How can I reach the Honda Corp American Office??
Thank You, Lee Peng Tat
Reply from Consumer Complaints: Go to this site to get the number you are looking for:
http://automobiles.honda.com/information/customer-relations.aspx
However, when I reached the airport, I found that there was nobody to pick us from the shuttle stop. We had called reservation help desk 3-4 times and every time we were told that there is a shuttle arriving in a few minutes. We had waited for approximately 40mins for their shuttle to arrive.
We being an international traveler and visiting US for first time got a bit worried. We contacted another shuttle service available at the airport and thought they might help us in this case. We made their staff call to Suvana customer care and were told that they would send a special vehicle. We almost waited 40 mins for all this to happen and eventually we had to call again at Suvana customer care office but again we were given false promise.
At that time we had no option but to cancel our bookings with Suvana. However, later we found that $70x2= $140 had been charged to my card account.
I have been contacting Suvana since April 2009 for this wrong doing and requesting them to refund my money. However it seems they don't have any intention to do it as now they have started ignoring my calls, emails and I am thinking of filing an official complaint with govt. agencies.
It would be really appreciative if you get help me out on this.
Thanks and Regards
Ruchir Gupta
New Delhi, India
COMPLAINT: I bought a Canon printer and I really like it. That is until I moved and got a new PC. I couldn't locate the CD that came with the printer so I emailed canon customer service, OVER AND OVER. They didn't even have the courtesy to reply. I called, but all I got was voice mail. I never got to talk to a person. I will now have to buy another printer and it will definitely not be a Canon. I will never buy their products again.
RON ROGERS
NAME: JAMES HEMMER
Last known address's 9265 Main St, and 6 Cummings Drive, Clarence NY
REASON:
Stiffed landlord of rents, judgment won,very little money collected as he works a cash operation. Comes off as a nice guy, but a liar and a thief. Do not rent or do business with him. Last known business was car detailing in the Batavia NY area. Beware of this guy.
NAME: WAYNES APPLIANCE STORE
I purchased a refrigerator from Wayne's Appliance Store in Clarence, NY. Wayne delivered a refrigerator other than the one that I purchased. I had the foresight to write down the serial number of the one that I paid for on my receipt. Wayne delivered a refrigerator that did not work. He gave me a song and dance of excuses for over a week until he brought me another refrigerator that he claimed would be to my satisfaction. I immediately told him that was unsatisfactory. Wayne told me to keep it until he could find me one that was to my satisfaction. That was well over a month ago. He refuses to give me my money back or to find me a suitable replacement now. He was rude to me on the phone. He has hung up on me. He makes promises that he does not deliver on.
Thank you,
Mary
STORE: WAYNES APPLIANCES
NAME WAYNE HENDLER
THIS WAYNE HENDLER PERSON IS A SCAMMER. HIS EMAIL ADDRESS is bouncersrus@verizon.net.
HE SAYS HE WORKS OR OWNS WAYNES APPLIANCES ON MILITARY ROAD. I HAD SENT HIM SOME PUMPS FOR GE WASHERS IN GOOD FAITH THAT HE WOULD IN RETURN SEND ME THE CASH BACK AND I HAVE NOT RECEIVED THE CASH FROM HIM. BEAWARE OF HIM BECAUSE HE'S JUST TRYING TO STEAL FROM PEOPLE. IF YOU HAVE MORE INFO ABOUT WHAT HE MAY HAVE DONE TO YOU PLZ LET ME KNOW THANKS.
Wayne has seven reported BBB negative reports I received an email from someone who shared with me that Wayne, who lives and owns Wayne's Appliances in Clarence and in other locations now has seven reports against him on BBB Better Business Bureau. I think that speaks for itself.
In the email, I was asked if I am the one posting without giving my email address. Yes, I am the one. I do NOT trust Wayne in any shape or form. I am not saying that he would send me a virus pretending to be someone else, but that is to the degree that I do not trust this man. Anyone who would deceive people the way that I have learned that he not only did to me but to others has clearly established himself as someone to beware of. Thus, I am choosing not to respond to emails. Sorry, I enjoyed communicating with some of you. It helps to know that there is strength in numbers. All I can ask is please continue going to the BBB website and report him if he has done to you what he did to me.
Post and let others know that he is not to be trusted. Share your experiences. I will not let others go through what I endured.
I told Wayne that I would post on Craigslist if he did not make good on what he promised. He actually bribed me and told me if I was not nice to him he would not help me. Trust me, he had no intentions of helping me. He made that clear by his excuses --- repeatedly.
I stand on principal. You do wrong. You need to be held accountable. I now need to forewarn others.
Quite frankly, I am tired of posting, but until Wayne is no longer able to hurt others who are struggling presently, cannot afford to go out and get new appliances or are trying to protect their financial future by being cautious with their money, I will keep posting. I hope it is helping others. Most responses were very grateful. A few crabby folks are more concerned with their shopping than on helping others, but I can't help the selfishness that sometimes exists.
Business Names: Buffalo Shipping
Phone: (919) 365-3288 (disconnected 7/28/00)
Locations: Zebulon, North Carolina; Apopka, Florida; Pompano Beach, Florida; Rumor is that he is currently in jail for an unrelated domestic charge.
Mailing addresses:
Rhonda Faye, P.O. Box 1272, Zebulon, NC 27597
1000 Gunwale Court, Wendell, NC 27591 (may be living here)
2923 Hanover Court, Apopka, FL 32703-4968 (may be his father's address)
17179 S. Main St., Pompano Beach, FL (may be living here)
Other ID: Florida Drivers License Number is H53489669220
Email: buffalofan@mindspring.com, and some anonymous accounts.
Mr. Hendler's business, Buffalo Shipping, seemed to start out as legitimate. He started moving coin-op machines, mostly videos and pinball's, and was so successful that demand was greater than he could handle. He hired drivers and rented trucks to keep up with demand. After a while, the hired drivers started leaving, claiming that they were not paid. He ended up with a situation where he had dozens of machines scattered around the country waiting to be delivered and he had no money to do so. Complaints were filed and Mr. Hendler became hard-to-find.
At one time Buffalo Shipping had games stored at Cornerstone Storage 919-365-6448 on Highway 97 in Wendell, NC. It is unknown whether any games are still there.
APOP became aware of the locations of some of the machines and was able to raise donations to pay for discounted delivery using other freight companies for most of the stranded machines. APOP's effort is now over and a few machines are still to be located and shipped to their owners.
The FBI has been contacted and is investigating the case. The FBI case number is I00072118278698.
If you have been taken by Mr. Hendler/Buffalo Shipping and would like to add your complaint to the FBI case, contact them at internet fraud%40ifccfbi.gov.
Prior to the pinball and arcade transportation scam, Mr. Hendler operated by 'repairing' washers, refrigerators and selling them through classified ads. Has a violent temper, but first comes across as your best friend.
Mr. Hendler's next court date is August 8, 2001 at the Wake County Courthouse in North Carolina (919) 755-4107. If you have a complaint you may be able to have him served papers at that time.
